ORDER TRACKING

After you’ve placed your order successfully, we will send you an order confirmation email. This email will include your order tracking number, so keep it safe.

Please note that while we aim to process all orders as fast as we can, in order to ensure high quality, it can take up to 5 business days for your order to be processed and relayed to our shipping partner.

SHIPPING DESTINATIONS, COSTS AND DELIVERY TIMES

Refund Policy – Head Drop

All sales are final.

Due to the limited nature of our drops, we do not offer refunds, returns, or exchanges unless an item arrives damaged or defective.

If your item arrives damaged, you must contact us within 7 days of delivery at [your email] with:

• Your order number

• Clear photos of the issue

• A brief description
  

If approved, we will offer a replacement (if available) or store credit.

We are not responsible for:

• Incorrect sizing (please review size charts before ordering)

• Minor variations in color due to screen differences

• Shipping delays caused by carriers
  

By purchasing from Head Drop, you agree to this policy.